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Privacy Policy – Bloomed & The Bloomed Club

Updated 12 Oct 2026 ·

 

The Bloomed Club is Bloomed's members' floral club, offering workshops and gatherings across Herefordshire and the Cotswolds.

 

Bloomed and The Bloomed Club are trading names of Leah Balchin. a sole trader.

Leah is the data controller for the personal information described in this policy.

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Address: Herefordshire, HR9 7RU

Phone:07504794926

Websites: www.thebloomedclub.co.uk

 

This policy explains what information we collect, why, and the choices you have.

 

What we collect

We only collect what we need to plan your flowers, run our events and keep in touch.
What we collect: name, email, phone, event date and venue, flower preferences, and payment records.
How we get it: enquiry forms, email, phone and in person.

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Website visitors
What we collect: basic usage data such as pages visited, browser and device.
How we get it: cookies on our websites (see Cookies below).

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How we use it and why

UK data protection law requires a lawful reason for each use of your information. Ours are below.

  • Reply to your enquiry and send quotes: steps before a contract, at your request

  • Plan, deliver and invoice your flowers or event: performing our contract with you

  • Keep financial records for tax: legal obligation

  • Send Bloomed Club members invitations, event news and club updates by email: your consent, given when you join

  • Run club workshops and gatherings you book: performing our contract with you

  • Keep our websites working and secure: our legitimate interests

We will never sell your information or use it for anything unrelated to Bloomed or The Bloomed Club.

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Who we share it with

We share your information only with the services we use to run the business, and only as much as each one needs.

  • Wix hosts our websites and stores Bloomed Club members’ names and email addresses. Wix also sends our club emails. Wix may store data outside the UK, protected by approved legal safeguards. See Wix’s own privacy policy for details.

  • Email provider ([e.g. Gmail / Outlook]) holds our email conversations with you.

  • Payment and bank providers ([e.g. your bank / Stripe / Wix Payments]) process the payments you make to us.

  • Accountant (if used) sees financial records to prepare our tax return.

  • Venues and suppliers receive only the details needed to deliver your flowers, such as a name and delivery time.

We may also share information if the law requires it.

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How long we keep it

  • Enquiries that don’t go ahead: 12 months from your last contact

  • Client records, invoices and payments: 6 years after the end of the tax year, as HMRC requires

  • Bloomed Club members’ name and email: until you unsubscribe or leave the club, then deleted within 30 days

  • Workshop dietary notes: deleted after the event

After these periods, we delete your information securely.

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Your rights

You can unsubscribe from Bloomed Club emails at any time. email us and we’ll remove you.

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You also have the right to:

  • ask for a copy of the information we hold about you

  • ask us to correct anything that’s wrong

  • ask us to delete your information, where we don’t need to keep it by law

  • object to or ask us to limit how we use it

  • withdraw your consent at any time

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If you’re unhappy with how we’ve handled your information, please tell us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

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Cookies, security and changes

Cookies. Our websites use cookies to work properly and to show us how they’re used. Non-essential cookies are only set if you accept them in the cookie banner. You can change this at any time in your browser settings.

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Security. We keep your information in password-protected accounts with two-step sign-in where available. We will never ask you to pay into a new bank account by email. If you get a message like that, call us on [phone number] before paying.

Changes to this policy. We’ll update this page if anything changes.

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Last updated: 12 October 2026

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Questions? Email us 

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